GTBank Customer Service is poor: Bring back the humans!

GTBank Customer Service is poor: Bring back the humans!

Customer service is the rave these days, because we know it is what differentiates competing businesses.  Guarantee Trust Bank Nigeria (Gtbank) has recently been trumpeting that they have gone “social”, meaning that you can both bank and reach customer support through the likes of Facebook and Twitter, but I think they should have focused onRead more about GTBank Customer Service is poor: Bring back the humans![…]

Shop online from Nigeria: Circuit Atlantic

Shop online from Nigeria: Circuit Atlantic

This post is a follow up of this earlier one: http://writingpad.com.ng/?p=619  One of the readers of this blog “Uncle Sam” has kindly made available screenshots of his experience purchasing items using Circuit Atlantic. For your information, Circuit Atlantic allows you make purchases via sites like Ebay (usually a no-go area for Nigerians), and you can payRead more about Shop online from Nigeria: Circuit Atlantic[…]

What are you doing on the Internet?

What are you doing on the Internet?

Why do we go online?  Where are we going on the Internet?  I am browsing… that oft-repeated phrase that could mean, “I am drifting, anywhere and nowhere, with no specific destination in mind”.  How much “browsing” reminds me of hundreds of wasted hours by people who should otherwise be engaged. There are now students whoRead more about What are you doing on the Internet?[…]

Mr. President – Please don’t sign the Health Bill

Mr. President – Please don’t sign the Health Bill

Several page ads have been appearing in Nigerian newspapers asking President Goodluck Jonathan of Nigeria to quickly sign the health bill, and inviting Nigerians to join the ‘protest’ by sending SMS to a particular number.  Very few Nigerians know the actual content of the said bill so I asked a friend who is a lawyerRead more about Mr. President – Please don’t sign the Health Bill[…]